Tony Posted August 26, 2019 Report Share Posted August 26, 2019 We had a highly modified Mustang in with dire geometry conditions... The main issue was the front toe angle which was so wrong there wasn't enough thread on the steering arms to safely adjust the angle. What it needed was rack extensions like this These simply screw onto the steering arm allowing more adjustment. The owner went back to the company who modified the car and then back to us. What they did mortified us all. Rather than fit rack extensions they fitted studs directly into the steering rack and if that wasn't bad enough they only screwed them in about five threads as can be seen by the thread lock witness mark. The studs are just mild steel rather than tempered steel but nevertheless the configuration is totally wrong... We got him rack extensions at a cost of £30.... Ponder the thought why did they chance it at such a low cost to correct it. Quote Link to comment Share on other sites More sharing options...
Rich Posted September 1, 2019 Report Share Posted September 1, 2019 Wow that's shocking and all to save a few quid. Did the car feel unstable to drive with those? Quote Link to comment Share on other sites More sharing options...
Tony Posted September 1, 2019 Author Report Share Posted September 1, 2019 Yes hence the reason he came to us. The toe angle was way to far negative, meaning we would have to take thread out of the track rod end. Problem is you cannot take to much out due to safety reasons. Quote Link to comment Share on other sites More sharing options...
jammy Posted September 1, 2019 Report Share Posted September 1, 2019 Very poor show there :0 w.i.m to the rescue Quote Link to comment Share on other sites More sharing options...
Tony Posted September 2, 2019 Author Report Share Posted September 2, 2019 Scary thing is the solution was so cheap, so why didn't they take that route rather than a dangerous solution, Quote Link to comment Share on other sites More sharing options...
phipck Posted September 2, 2019 Report Share Posted September 2, 2019 They’ve got the money from the customer already, anything after is just to satisfy the customers concerns. I hate that attitude in some companies Quote Link to comment Share on other sites More sharing options...
Tony Posted September 2, 2019 Author Report Share Posted September 2, 2019 I totally agree..... We work hard to satisfy our customers and i stand by that or crash and burn. About 1/3 of our work is correcting another company's mistakes and i think that's a terrible percentage. ....... The reason for this is there is no regulated minimal requirement! This means the school-leaver in his/ her first job can set the angles. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.