Tony Posted January 14, 2017 Report Share Posted January 14, 2017 I would be fuming-..... This where experience and knowledge should appear.... We don't charge unless we have a solution. Seems to me dealers blanket bomb the problem and hope? Quote Link to comment Share on other sites More sharing options...
Gman Posted January 15, 2017 Author Report Share Posted January 15, 2017 Yes mate hence why I'm so annoyed.. !!! Agree Tony it probably never either needed a new rack and they were hoping it would fix the issue . This is why up until now I have never used main dealers ! Quote Link to comment Share on other sites More sharing options...
Tony Posted January 15, 2017 Report Share Posted January 15, 2017 I remember being called by a dealer, i won't say which other than it was high end cars... They had repaired the nsf because of an accident and kept replacing parts to stop the car pulling. I read the geometry report and stated the reason for the pull was damage to the osf chassis meaning most of the items replaced was done on a hunch that pulling left the left must be wrong.... Begs the thought who is paying for all the incorrect parts? Quote Link to comment Share on other sites More sharing options...
Gman Posted January 25, 2017 Author Report Share Posted January 25, 2017 Well what .. a complete joke this franchise of Ford are ... Yet another c**k up !! No courtesy car available even though it's been booked for 3 weeks! Having looked into other reviews the service is shocking with others complaining their car is never fixed! I'm going to use another dealership now with much better reviews and then contact The Motor Ombudsman to recover costs . One day maybe this will be sorted out ... fingers crossed. Quote Link to comment Share on other sites More sharing options...
Tony Posted January 26, 2017 Report Share Posted January 26, 2017 Blimey you would get better service from an oily rag under the arches than that Quote Link to comment Share on other sites More sharing options...
Gman Posted February 10, 2017 Author Report Share Posted February 10, 2017 And so it continues... another main dealer ... can't fault it 😮 ... really !!!! Lost patience with this now .. car is now booked at a independent garage first thing they are doing is a proper four wheel alignment since it's never been checked since the new rack ... . Fingers crossed again .. Quote Link to comment Share on other sites More sharing options...
Tony Posted February 10, 2017 Report Share Posted February 10, 2017 Be sure you get a copy of the report and that they measure the castor angle... It's not adjustable on your car but we still need to know where it is. Quote Link to comment Share on other sites More sharing options...
Gman Posted February 17, 2017 Author Report Share Posted February 17, 2017 How's this look- Â Quote Link to comment Share on other sites More sharing options...
Gman Posted February 17, 2017 Author Report Share Posted February 17, 2017 Had the 4 wheel 3D wheel alignment carried out today OSF toe was out of factory spec and so was the NSR , I do have a before and after data sheet can post it up if needed. They also said the resistance in the steering is steering rack related and I should go back to Ford again. The car is better and drives pretty straight most of the time still doesn't seem to turn in and feel as crisp and tramlining is more pronounced then before all this ... ! Â I take it different brand of tyres can have different steering feel i.e. Lighter or heavier was thinking some it maybe down to the fact I now have different brand of tyres on the front. Quote Link to comment Share on other sites More sharing options...
Tony Posted February 18, 2017 Report Share Posted February 18, 2017 New tyres are uninfluenced by previous wear... The front toe is positive in position so adding steering feel/ weight but in truth it's such a small amount it shouldn't be noticeable... Out of interest what make of tyre did you go for? Quote Link to comment Share on other sites More sharing options...
Gman Posted February 18, 2017 Author Report Share Posted February 18, 2017 Cheers, yeah ideally I wanted them to toe the front out a bit but garage said it was best to stick to Ford specs. Does everything else look ok? Â I'm running the tyres that we're on the back from factory which are Continental contact sport 3 with about 4mm of tread. The new tyres Michelin pilot sport 4's are on the back. Quote Link to comment Share on other sites More sharing options...
Tony Posted February 19, 2017 Report Share Posted February 19, 2017 Everything else has the usual build imperfections so nothing worrying. The tyre combination is fine with the best tread on the rear. Quote Link to comment Share on other sites More sharing options...
Gman Posted February 20, 2017 Author Report Share Posted February 20, 2017 Cheers Tony, this whole issue has been a mystery... still haven't got to the bottom of it . ..?? All things now are pointing to the rack again.! The car drives fine 90% of the time unless it's a badly surfaced road when the car pulls a lot. Â Will be going back to Ford again , but have a feeling this wont result in much and will have to live with the issue. Quote Link to comment Share on other sites More sharing options...
Tony Posted February 21, 2017 Report Share Posted February 21, 2017 Has the car got EPS or line deviation steering shaker? Quote Link to comment Share on other sites More sharing options...
Gman Posted February 21, 2017 Author Report Share Posted February 21, 2017 Yes to eps, no doesn't have lane deviation. Quote Link to comment Share on other sites More sharing options...
Tony Posted February 21, 2017 Report Share Posted February 21, 2017 I think i have said this before but on some cars the EPS is adjustable via the ECU to add or remove steering centre weight and/ or variable assistance on lock. Quote Link to comment Share on other sites More sharing options...
Gman Posted February 21, 2017 Author Report Share Posted February 21, 2017 Yes I remember you saying that .. will definitely look into this thanks . Quote Link to comment Share on other sites More sharing options...
Tony Posted February 22, 2017 Report Share Posted February 22, 2017 If the cure is a simple plug in then happy days Quote Link to comment Share on other sites More sharing options...
Gman Posted March 4, 2017 Author Report Share Posted March 4, 2017 Got totally fed with this issue and Ford so I have now traded the car in . Hopefully the next owner can get to the bottom of it I wish them luck . Lesson learnt don't drive down pot holes if you own a Ford ! Thanks for all your advice much appreciated Tony . Quote Link to comment Share on other sites More sharing options...
Tony Posted March 4, 2017 Report Share Posted March 4, 2017 Team effort and you're welcome..... Bloody shame you had to sell the car though. Quote Link to comment Share on other sites More sharing options...
Rich Posted March 6, 2017 Report Share Posted March 6, 2017 Shame you had to get rid of the car but I'm surprised you put up with it for as long as you did, it must've been bad! Quote Link to comment Share on other sites More sharing options...
Tony Posted March 6, 2017 Report Share Posted March 6, 2017 I would have loved to get my hands on this one. Quote Link to comment Share on other sites More sharing options...
Gman Posted March 7, 2017 Author Report Share Posted March 7, 2017 It was a nightmare... but I'm pretty sure someone with the time and knowledge could sort it.. just a shame Ford are not willing as I can't afford to keep throwing money at it and spending my time chasing Ford. Quote Link to comment Share on other sites More sharing options...
Gman Posted March 7, 2017 Author Report Share Posted March 7, 2017 But all black clouds and that I have a nice new 17 plate coming soon ....😀 Quote Link to comment Share on other sites More sharing options...
Rich Posted March 8, 2017 Report Share Posted March 8, 2017 Yeah it has to get to the point where you say enough is enough, unless you really love the car it's just wasting money. Â What are you replacing it with? Quote Link to comment Share on other sites More sharing options...
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