Hi Tony hope you can assist because im scratching my hair out with this one.
Ever since i bought my car new just over a year ago my steering has been a few degrees to the left when driving in a straight line, in a year i have had it aligned about 4 times which is not normal and no one seems to get it right!
2 months ago i took a trip down to you guys and it was doing the same thing so i called and the helpful guy i spoke to said i should bring the car back for another look.
when i brought it back the guy i think his name is peter said that the bolt that adjusts the rear toe is not locking properly and i should get a new bolt and washer from as per the pic below but i thought that as i still have warranty on the car i will take it in to Audi for them to resolved.
http://imgur.com/kgbTIRW
So Audi have had my car now for 2 weeks, they took my car to a 3rd party to have it aligned as they don't have a hunter machine and when i tested it the steering was a few degrees to the right, i said i wasn't happy and they did another alignment and now the steering to back to the right.
i showed them a print out of the bolt that adjusts the toe and they said it all looks fine
they sent me this email today
I have spoken to senior management and the master technician that has tested your vehicle, and in line with the geometry report from the bodyshop your vehicle is operating within manufacturer specification.
(Please refer to the attachment – your Geometry results)
They have all confirmed that TTS can be very camber sensitive due to larger wheels and low profile tyres, however this is very much a characteristic of the vehicle and not a defect.
There is no further action we can carry out on the vehicle and we will require you to collect your vehicle.
Can you help?