Arthur Cheung

I went back and the people changed the drivers side front tyre with the passenger's. The steering wheel alignment was better and the weighting when I turned left and right was more even. Before, it seemed lighter turning left. However, the wheel alignment still was not the same as when I was sitting in the car on the ramp. I called back and said it's still not as centred as it was and they said it sounds like it could be a tyre problem since the issue got slightly better when changing the tyres around. They did say I could book it in another time for another check but I really don't have the time. Happy because the problem got better but still slightly annoyed because the steering wheel alignment is fully rectified

Shall I just call WIM again and tell them that it doesn't feel right on the road? I'm worried I will be charged again and then when I leave it'll just be the same story. Update: I just called WIM and they said if I was on the ramp setting the steering wheel. The next step forward was to change the driver's side wheels front and back to the passenger's side front and back, and see how they feel. Failing that, change the fronts to the rears and vice versa. The person I spoke to says I can do that at any garage...

Hi Tony, Just came back from Chesham. I was served by Peter this afternoon. Service was great and I was able to jump into the car whilst it was on the hunter machine so I can adjust the wheel however I want it. He says based on the figures (please see link: http://imgur.com/Uus1fW8) the steering wheel shouldn't be misaligned. He did adjust the front toe for me. On the drive home, the car did and steering wheel alignment felt better, however, it wasn't as straight as when I put the steering wheel on the hunter machine. Not sure why... I'm not too sure what else I can do to make the steering wheel centred when the car is going straight. Peter did say if the steering wheel is still misaligned, he reckons it might be down to the wheels? Do you think that is something I could raise with SEAT as they say another Ibiza, same variant is experiencing the same issue as I am. Thanks.

Tony, regarding ballasts - do new SEAT's don't come with ballasts but are needed for the car?

Tony: Yes, I do think you explaining it would be much better so they know what exactly is the problem. Really appreciate it. I'm so sorry about your wife - but yes, you are right. Got to live life to the fullest. Rich: I totally agree. Just speaking to you guys have already given me peace of mind that my misaligned steering wheel and whatever alignment problem will be rectified when I leave WIM tomorrow

Brilliant! I will ask for Joe when I arrive tomorrow - I'll also bring the report for him too, just for reference. Do enjoy your cruise and your birthday - I'll let you know how I get on after going to WIM tomorrow

That's great! It's good to hear. Will you be there tomorrow?

I see. I have cancelled my appointment on Saturday with JPS and have booked with WIM in Chesham tomorrow just for that peace of mind since it's a new car. I'm sure I'll be in good hands ?

Hello Rich, Thanks for replying so promptly. I have no idea what they did because the process was, I dropped the car in the morning at the dealership, they took it to the alignment place and bring it back. When it's finished, I go and collect the car. I see. I only booked JPS in MK because it was one of the closest places in MK recommended by http://www.alignmycar.co.uk/. I would be willing to travel a bit to get it to a place where you recommend. I'm aware WIM is based in Chesham and that's around 40 miles from MK so I don't mind travelling for that peace of mind and confidence I will be in good hands. Rich, do you think it's best to go to WIM in Chesham or any other wheel alignment garage you recommend near MK? Thanks and Regards, Arthur.

I have currently booked it in for checking on Saturday with http://www.jpswheelalignmentcentre.co.uk/. Are they reliable?

Hello, new to the forum! I received my new FR Edition Ibiza on 3-4 weeks ago and I noticed that the steering leans to the left ever so slightly - probably about 5 to 10 degrees. I checked the tyres and they were all even. I booked the dealership 2 weeks ago to check the alignment and they admitted the alignment was off. So upon picking up the car, they said they rectified the issue and gave me a before and current measurement print out of my car's alignment - found on this link: http://imgur.com/bTd6wli As you can see, both casters and the right rear camber is still in the red. However, after driving it down the road, the steering wheel alignment was still off. I have raised this issue with SEAT and they have said that the car was done to the manufacturers specification and thus they don't see why it is still misaligned. The case has since been raised with SEAT UK. Could an admin please advise what to do? My gut feeling is to bring it down to you guys and get it all rectified as I feel the car is not as safe as it should when the steering is misaligned. I read a thread that Tony is around Milton Keynes? I was wondering if I could get it looked at and rectified on Saturday? Thanks and Regards, Arthur.